Terms and Conditions

Last updated: 29 September 2026

Please read these Terms and Conditions carefully before creating an account on PPH. By registering, you confirm that you have read, understood, and agree to be bound by these terms. PPH is a platform designed for youth football profiles. Anyone can create an account. To be contactable by coaches and scouts, an account must pass an identity check (see section 5).

1. Eligibility and Account Responsibility

Anyone may create an account on PPH. No identity check is needed to create an account or a player profile.
You are solely responsible for all activity that occurs under your account, including any profiles you create and manage.
An account that has not passed an identity check can hold one player profile. Only accounts that have passed an identity check as an adult (18 or over) can create more than one player profile.
PPH reserves the right to suspend or terminate any account that provides false information, including during an identity check.

2. Purpose of the Platform

PPH is a digital showcase platform that allows players, and parents and guardians on behalf of young players, to create football profiles, upload match videos, generate highlight clips, and share these profiles with coaches and scouts.
The platform is not a social network, dating platform, or general-purpose content host.
Profiles are intended solely for legitimate football development and scouting purposes.

3. Player Profiles

Each player profile must represent a real, identifiable person.
If you create a profile for someone else who is under 18, you must be their parent or legal guardian, or have their parent or legal guardian's permission.
Profile information must be accurate. Submitting false information, including a false date of birth, is a breach of these terms.
You may set a player profile to public or private at any time. Public profiles are visible to all registered users of the platform.
PPH may remove any profile that violates these terms, contains inappropriate content, or is reported by the community.

4. Video and Highlight Content

You may only upload videos in which you have the right to do so. You must have the consent of any other individuals identifiable in the video, including other young players.
By uploading content, you grant PPH a non-exclusive, royalty-free licence to host, display, and process that content for the purpose of delivering the platform's services.
Original source videos are automatically deleted 24 hours after upload. Highlight clips generated from those videos are retained until deleted by you.
PPH applies storage limits based on your subscription plan. Storage caps are displayed in your account dashboard.
You must not upload content that is offensive, discriminatory, sexually explicit, or otherwise unlawful.

5. Follows, Likes, and Contact

Registered users may follow public player profiles. Follows are visible to the account holder managing that profile.
The account holder controls the visibility of a player's profile and may set any profile to private at any time, which immediately stops new followers from viewing it.
A player profile can only receive contact requests once its account has passed an identity check. Accounts that have not passed an identity check cannot send or receive contact requests.
The identity check can only be completed by someone aged 18 or over. For a player under 18 to be contactable, their parent or guardian (aged 18 or over) must complete the identity check and provide their own contact details; all contact requests for that profile are then received by the parent or guardian, not the player.
Contact requests sent via the platform are delivered to the account's inbox on PPH.
Any attempt to contact a young person directly, outside the platform's controlled contact system, is a serious safeguarding breach and will result in immediate account termination and may be reported to the relevant authorities.

6. Player Tier System

PPH operates a tier system (Standard, Silver, Gold, Black Elite, Platinum) based on a player's engagement metrics, including highlight count, total highlight views, and follower count.
Tiers are computed automatically and may increase or decrease as metrics change.
Tier status does not represent any official football ranking, endorsement, or assessment of a player's ability.
PPH reserves the right to modify tier thresholds at any time.

7. Subscriptions and Billing

PPH offers a free tier and paid subscription plans. Details of current plans and pricing are shown at the point of purchase.
Payments are processed securely. PPH does not store your full payment card details.
Subscriptions renew automatically unless cancelled before the renewal date.
Top-up storage purchases are non-refundable once the storage has been applied to your account.
If a payment fails, your account will enter a grace period. If payment is not resolved within the grace period, your account will lapse to the free tier.

8. Prohibited Conduct

You must not use PPH for any unlawful purpose.
You must not impersonate another person or organisation.
You must not attempt to gain unauthorised access to any account or system.
You must not scrape, harvest, or systematically collect data from the platform.
You must not post content that is defamatory, abusive, threatening, or hateful.
You must not use the platform to solicit, groom, or communicate with minors in any inappropriate manner.
Violations may result in immediate account termination and referral to law enforcement.

9. Content Moderation and Reporting

PPH operates a zero-tolerance policy toward objectionable content and abusive users.
Any player profile or highlight can be reported directly from within the app if you believe it violates these terms or poses a safety concern.
You may block another player at any time; once blocked, that player's profile and highlight videos will no longer appear anywhere in your feed.
All reports are reviewed and actioned within 24 hours of submission. This may include removing the reported content, and suspending or permanently ejecting the responsible user from the platform.

10. Intellectual Property

PPH and its logo, design, and platform code are the intellectual property of PPH Platform.
You retain ownership of any content you upload. By uploading, you grant PPH the rights described in Section 4 only.
You must not reproduce, redistribute, or commercially exploit any part of the PPH platform without written permission.

11. Limitation of Liability

PPH is provided on an 'as is' basis. We do not guarantee uninterrupted or error-free service.
PPH is not liable for any indirect, incidental, or consequential loss arising from use of the platform.
Our total liability to you for any claim arising from use of PPH shall not exceed the amount you paid to us in the 12 months preceding the claim.
Nothing in these terms limits our liability for fraud, death, or personal injury caused by our negligence.

12. Account Termination

You may delete your account at any time from your account settings.
On account deletion, all player profiles, videos, and highlight clips associated with your account will be permanently removed.
PPH may suspend or terminate your account at any time for breach of these terms, suspected illegal activity, or safeguarding concerns.

13. Governing Law

These terms are governed by the laws of England and Wales.
Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Changes to These Terms

PPH may update these terms from time to time. We will notify you of material changes by email or via an in-app notice.
Continued use of the platform after changes take effect constitutes acceptance of the updated terms.

15. Contact

If you have any questions about these terms, please contact us at louis.holmes@playerprofilehub.co.uk.